Customer Support Console

Customer satisfaction is very important to us. Please select from the choices below to better handle your support needs.

Please visit our FAQ page. Your question is likely answered there.

Otherwise, choose which best addresses your inquiry

When will my order ship?
Orders placed befor 1pm PST are normally shipped the same day, M-F. Orders placed after 1pm PST on Friday and weekend orders are shipped on Monday.

How do I qualify for free shipping?
Orders over $100 that are shipped within the 48 lower states automatically qualify for free FedEx Ground shipping. Select this option at checkout.
Are your products certified organic?
The majority of our products are certified organic by CCOF and USDA as indicated on product pages.

Do you use preservatives in your products?
No.

A product I purchased from you is past its expiration date.Can I still use it?
Most products have a shelf-life of one year. We recommend refrigeration after opening. You will find an expiration sticker on the bottom or back of our products.
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